Protecting your information.
Your financial security is very important to us, and these days we all must be vigilant in keeping our information safe. If you have any questions, concerns or suspicions regarding emails, phone calls, offers, etc. please contact us. Remember…when in doubt, reach out!
- Check your account activity regularly. Make sure there are no unexpected transactions or suspicious activity. The most convenient way to monitor your accounts is through online and mobile banking.
- Keep your PIN and passwords secret. Guard them with vigilance. Do not give them out to anyone, and never write them down on a piece of paper, in an email or in a text message.
- Use strong passwords: Here are some great tips for choosing strong passwords. Be sure to change your password every few months.
- Do not give out account info over the phone. Oxford FCU will not call requesting your account numbers, PINs or passwords.
- Check your credit reports regularly. Learn more about credit reports.
- Tips for privacy, identity & online security.
- Stay up-to-date on scams and sign up for email alerts.
Red Flags & Prevention Tips
Scams are often hard to detect at a quick glance; however, these common red flags can help. Keep in mind…it is not uncommon for fraudsters to use intimidation tactics and urgent requests.
- Don’t always trust the display name - criminals will spoof the email name to appear to be a legitimate sender
- Check for misspelled words, bad grammar, and/or typos within the content
- Be cautious of clicking links and opening attachments – Don’t click unless you are confident of the sender or expecting the attachment
- Do not provide personal or account information when asked. Openly sharing information on social media can provide an identity thief with the necessary information to impersonate you or answer certain challenge questions.
- Do not share a one-time passcode sent via text or email to your device
- Check email salutations - many legitimate businesses will use a personal salutation
- Be suspicious of “urgent” or “immediate” response needed or “unauthorized login attempt” of your account
- Know that the IRS or Social Security Administration will never contact you by phone, email, text or social media
- Don’t believe everything you see. Brand logos, names and addresses may appear legitimate
- Be suspicious if the recipient group seems random or unusual (e.g., all last names begin with the same letter)
- Watch for emails or texts that appear to be a reply to a message that you didn’t actually send
- Monitor the sender’s email address for suspicious URLs & domains – often using similar letters and numbers
- If something seems suspicious; contact that source with a new email or phone call, rather than just hitting reply
- Be wary of offers that appear too good to be true, require fast action, or instill a sense of fear.
- Keep social media accounts private and be cautious who you’re connecting with. Never share anything related to your credit union account, transactional history, or identifying information in unprotected public forums.