Frequently asked questions.

If you're unable to find the information you're looking for please call us at 1.800.991.9219.

MY ACCOUNTS

What is the Oxford FCU routing number?
211288051

How can I check my account balances?
Keeping track of your balance is easy at Oxford FCU! You do so by signing into online banking or mobile banking. You can also use our automated telephone banking service by calling 1.888.245.4536.

ONLINE BANKING

How do I enroll in online banking?
You can sign up for online banking by clicking on the Sign In/Enroll button located in the upper right hand corner of our home page. On the next page, click on the Not Registered link, located next to the Username box. You will be asked to enter your member number, the last 4 digits of your social security number and your date of birth. A valid email address is required for registration. If we do not have a valid email address on file, for security purposes, we will need a signature before updating your email address. You can stop in at either branch, or mail your signed request to Oxford FCU, 225 River Road, Mexico, ME  04257. If you need additional assistance, please call us at 1.800.991.9219

How do I pay bills through online banking?  

While logged into online banking, click on the Bill Pay tab at the top of the page. Follow the prompts to set up who, when and how much you’d like to pay!

How do I sign up for eStatements?
Click here
for all the info you need!

MOBILE BANKING

How do I access mobile banking?
Members must be enrolled in online banking and have a valid email address to access the Oxford FCU mobile banking app. Download the app then use your online banking username and password to sign on. A one-time PIN will be generated and sent to your email. Enter the PIN where indicated in the mobile banking app to complete the authentication process.

How do I pay bills through mobile banking?
To use Bill Pay with the Oxford FCU mobile app, you must already have enrolled and set up payees through online banking. Once enrolled, log into mobile banking and choose Bill Pay.

How do I deposit a check with mobile banking?
Click here
 for all the information you need!

 

CREDIT/DEBIT CARDS

How do I view my Oxford FCU VISA credit card transactions online?
Enroll in eZCard to manage your credit card online! 

What do I do if I am locked out of eZcard?
If you are locked out of eZcard, call 1.866.604.0380 and follow the prompts.

How do I get the Oxford FCU VISA mobile app?
Cardholders must be enrolled in eZCard to access the OFCU VISA mobile app. Download the app from the App Store or Google Play, then use your eZCard username and password to sign on.

What do I do if my Oxford FCU credit card is lost or stolen?
To report a lost or stolen Oxford FCU VISA credit card, call Oxford FCU at 1.800.991.9219 Monday - Friday from 8:30AM - 5:00PM. After business hours, call 1.900.991.4961 to report your card as lost or stolen.

What do I do if my Oxford FCU debit/ATM card is lost or stolen?

To report a lost or stolen debit/ATM card, call Oxford FCU at 1.800.991.9219 Monday - Friday from 8:30AM - 5:00PM. After business hours, or anytime, call 1.800.472.3272. If you are enrolled in CardValet you can turn your debit card off, to prevent any transactions. If you happen to locate your card it can easily be turned back on again through CardValet.

How do I report fraud on my debit/ATM card?
To report fraudulent activity, call 1.877.253.8964.